Return Policy
Return Policy
Your satisfaction is everything to us. If something isn't right, we want to make it right.
Returns
We accept returns within 30 days of delivery for kits that are unopened and in original condition. To initiate a return, please contact us with your order number and reason for return.
Exchanges
If you received a damaged or incorrect item, we'll send a replacement at no charge. Please reach out within 7 days of delivery with a photo of the issue.
Refunds
Once your return is received and inspected, we'll process your refund within 5-7 business days. Refunds are issued to the original payment method.
Non-Returnable Items
- Opened kits or kits with broken seals
- Items marked as final sale
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (wrong item, damaged product, etc.).
Questions?
Visit our FAQ page or contact us directly — we're happy to help.